Terms of Service
Please read these terms carefully before booking any of our professional cleaning services.
Effective Date: July 1, 2026
By accessing our website or booking any services with Tripartner Services Limited, you agree to comply with and be bound by the following terms and conditions.
1. Bookings and Scheduling
All service bookings are subject to availability. Bookings must be requested through our official website or phone lines. A confirmation email or call will be issued for all scheduled visits.
2. Payment Terms & Invoicing
Payments must be settled within the timeframe specified on your invoice (typically within 7 days of service completion). We accept bank transfers and major credit/debit cards. Late payments may incur standard fees.
3. Cancellation & Rescheduling
We require a minimum of 24 hours notice for any booking cancellations or rescheduling requests. Cancellations made with less than 24 hours notice may be subject to a cancellation fee up to the full price of the booked service.
4. Access and Client Cooperation
Clients must ensure our cleaners have safe access to the designated property at the scheduled time. Access to hot water and electricity is required to perform our standard cleaning operations.
5. Limitation of Liability
Tripartner Services Limited is fully insured. However, our liability for any accidental damage or losses is strictly limited to the value of our insurance coverage or the cost of the service provided, whichever is lesser.
Need Clarification?
If you have any questions or require custom terms for commercial cleaning contracts, please contact us: